0

Discussion topic: No internet connection Sky Q

Reply
This message was authored by: Helen237

No internet connection Sky Q

I have no internet connection message on sky q. All lights are green on router. Have turned off 3 times and pressed reset button but still not working. Help! 

Reply

All Replies

This message was authored by: stereohaven

Re: No internet connection Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Helen237 wrote:

I have no internet connection message on sky q. All lights are green on router. Have turned off 3 times and pressed reset button but still not working. Help! 


Is your Q box connected normally via WiFi?

 

Who is your broadband with? Have you also power cycled the router itself?

-------------------------

LG B6 OLED 55” | LG UP75 LCD 43” | Sky Q | Sky Q Mini | Sky Soundbox | EE Apple TV 4K | EE Full Works FTTC
Avatar for Helen237
Level 1 icon
Topic Author
This message was authored by: Helen237

Re: No internet connection Sky Q

I have sky broadband 

Reply