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Discussion topic: No internet connection Sky Q

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This message was authored by: Helen237

No internet connection Sky Q

I have no internet connection message on sky q. All lights are green on router. Have turned off 3 times and pressed reset button but still not working. Help! 

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This message was authored by: stereohaven

Re: No internet connection Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Helen237 wrote:

I have no internet connection message on sky q. All lights are green on router. Have turned off 3 times and pressed reset button but still not working. Help! 


Is your Q box connected normally via WiFi?

 

Who is your broadband with? Have you also power cycled the router itself?

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This message was authored by: Helen237

Re: No internet connection Sky Q

I have sky broadband 

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