No apps on Sky Q

[Gemmabaggies]

Had a replacement Sky Q box delivered today and everything is now set up but I have no apps showing at all. It has the latest software update. Could someone help me please? 

Thanks

Gemma

[Anonymous]

Have you connected it to your internet, either WiFi or hard wired?

[Laing1]

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@Gemmabaggies wrote:

Had a replacement Sky Q box delivered today and everything is now set up but I have no apps showing at all. It has the latest software update. Could someone help me please? 

Thanks

Gemma

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@Gemmabaggies you could try refreshing the apps in the engineers menu

To enter the engineers menu do the follow
press the home button then scroll down to setting and hi-light
do not press select/enter but press 001 then select this takes you into the engineers menu

scroll down to apps > refresh

this can take upto 24 hours for the refrsh to wrk but itis normally less