Can I order a new viewing card, old one was in a replacement box
Hi @Darren1805 Afraid you are not contacting Sky directly here as this is a customer forum. If you need to contact them you need to persevere by phone. To contact Sky Select Need more help at the bottom of the following link and this will lead to a phone contact. Ignore all automated messages and wait for an agent https://www.sky.com/help/home
This is something we have been told the Messaging Team should be able to help you with so I’ve escalated your post to Sky and the Messaging Team may get in touch with you later.
Look out for a blue/red speech bubble at the bottom of your forum page. Once that appears you have 48 hours to click on it and join the private chat or it will close automatically. If you fail to respond to each chat reply within 48 hours the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky are not instant so you’ll need to regularly check the chat thread.
▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
We are still looking to help you @Darren1805 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
