Discussion topic: New Software Update not responding
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 17 Feb 2024 08:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
New Software Update not responding
On new software update, screen messages not responding to Sky Remote Control
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 17 Feb 2024 08:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Software Update not responding
@peterbowman1 wrote:
On new software update, screen messages not responding to Sky Remote Control
Why screen messages are you seeing @peterbowman1 ???
Message posted on 17 Feb 2024 08:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Software Update not responding
No, the onscreen instructions appear to be frozen.
Message posted on 17 Feb 2024 08:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Software Update not responding
Screen says:-
A new software update is available for your TV. Use your remote control to select "show details"
Show Details is in the box below the above mess.
It does not respond to our remote control
Message posted on 17 Feb 2024 08:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Software Update not responding
@peterbowman1 wrote:
No, the onscreen instructions appear to be frozen.
Have you tried rebooting your Q box @peterbowman1 ?
Message posted on 17 Feb 2024 08:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New Software Update not responding
@peterbowman1 wrote:
Screen says:-
A new software update is available for your TV. Use your remote control to select "show details"
Show Details is in the box below the above mess.
It does not respond to our remote control
@peterbowman1 That will be a message from your TV so are you using the TV remote to select this
as if its from your TV your Q remote won't remove the message
apologies if you are using your TV remote
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page