10

Discussion topic: New Sky Q box, every ones stand by settings.

Reply
This message was authored by Negativepitch42 This message was authored by: Negativepitch42

New Sky Q box, every ones stand by settings.

Following on from a previous question, I thought it best to start a new one.

New Sky Q box installed today by Sky Engineer.

He set the Standby Mode to 'Eco'

Having had a bit of a mess around with the settings, for standby, what has everyone got there's set to?

"Standby Mode".  None, Active, Eco. 

'Smart Standby Mode'  On/Off ?

The engineer set 'standby mode to Eco.

To be honest, I can't remember what the option was set to on 'Smart Standby' though.

Does one clash with the other?

I was trying different options as my tv would come on along with my sound bar when the power button was pressed, but the box stayed in standby, unless I did it this way......press the power button, ( tv and soundbar come on) but I then have to press the SKY button on the remote for the box to come on

It *all turns off at the press of the power button alone though, which is the

reason for me asking what standby options everyone has.

Hope you follow that.

 


Best Answers
This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: New Sky Q box, every ones stand by settings.

Posted by a Superuser, not a Sky employee. Find out more

@Negativepitch42 

This is Skys link regarding standby settings

https://www.sky.com/help/articles/using-the-standby-settings

 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

View this Answer within the discussion

Reply

All Replies

This message was authored by nigea99 This message was authored by: nigea99

Re: New Sky Q box, every ones stand by settings.

Posted by a Superuser, not a Sky employee. Find out more

@Negativepitch42 wrote:

Following on from a previous question, I thought it best to start a new one.

New Sky Q box installed today by Sky Engineer.

He set the Standby Mode to 'Eco'

Having had a bit of a mess around with the settings, for standby, what has everyone got there's set to?

"Standby Mode".  None, Active, Eco. 

'Smart Standby Mode'  On/Off ?

The engineer set 'standby mode to Eco.

To be honest, I can't remember what the option was set to on 'Smart Standby' though.

Does one clash with the other?

I was trying different options as my tv would come on along with my sound bar when the power button was pressed, but the box stayed in standby, unless I did it this way......press the power button, ( tv and soundbar come on) but I then have to press the SKY button on the remote for the box to come on

It *all turns off at the press of the power button alone though, which is the

reason for me asking what standby options everyone has.

Hope you follow that.

 


hi @Negativepitch42 

 

The standby options do not really have any bearing on the control of your TV and vice-versa

 

As an aside  - My SKY Q box is set to ECO although I know many switch it off (i.e. none)

 

 

Switching on the TV will not switch on the SKY Q box but providing HDMI Contol is on

Home - Settings - Setup -Audio Visual & on your TV (and Sound bar if routed through it) 

then switching on your SKY Q box (with a brief press of your remote)  should  also power on your TV

Negativepitch42
Topic Author
This message was authored by Negativepitch42 This message was authored by: Negativepitch42

Re: New Sky Q box, every ones stand by settings.

Yes the HDMI is on, I do run my sound bar via arc.

So putting that one aside for a moment, if you have your Standby set to Active (which would be my choice), What have you got the Smart Standby set to, On or Off?

I can't work out if one would override the other, will they clash, or are two different options all together.

So for example, 'Standby' set to 'Active', and the 'Smart Standby' set On, should be set to off.

This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: New Sky Q box, every ones stand by settings.

Posted by a Superuser, not a Sky employee. Find out more

@Negativepitch42 

This is Skys link regarding standby settings

https://www.sky.com/help/articles/using-the-standby-settings

 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Negativepitch42
Topic Author
This message was authored by Negativepitch42 This message was authored by: Negativepitch42

Re: New Sky Q box, every ones stand by settings.

I can't find an edit button.

The soundbar is set to arc just to the tv, but they work fine with each other, but as I say, I only need to know about the standby choices now.

This message was authored by nigea99 This message was authored by: nigea99

Re: New Sky Q box, every ones stand by settings.

Posted by a Superuser, not a Sky employee. Find out more

@Negativepitch42 wrote:

Yes the HDMI is on, I do run my sound bar via arc.

So putting that one aside for a moment, if you have your Standby set to Active (which would be my choice), What have you got the Smart Standby set to, On or Off?

I can't work out if one would override the other, will they clash, or are two different options all together.

So for example, 'Standby' set to 'Active', and the 'Smart Standby' set On, should be set to off.


Ahh the Smart Standby option - this may be confusing you.

 

As far as I am aware it is not linked to the main Standby mode

 

It is a new feature that when 'on' allows the TV (either via a long press on the remote or the TV's own remote) to put your SKY Q box instandby 

This message was authored by nigea99 This message was authored by: nigea99

Re: New Sky Q box, every ones stand by settings.

Posted by a Superuser, not a Sky employee. Find out more

@Negativepitch42 wrote:

I can't find an edit button.

The soundbar is set to arc just to the tv, but they work fine with each other, but as I say, I only need to know about the standby choices now.


Just to let you know, you can only edit posts when you reach a certain 'Level' on the forums, as a result new members  find they can't edit posts I am afraid

 

As you say a Soundbar just via ARC should work with the TV and not part of your query here

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: New Sky Q box, every ones stand by settings.

Posted by a Superuser, not a Sky employee. Find out more

@Negativepitch42 

Level 3 for editing your own posts so not far to go. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Negativepitch42
Topic Author
This message was authored by Negativepitch42 This message was authored by: Negativepitch42

Re: New Sky Q box, every ones stand by settings.

Thanks both,

Got it sorted.

Last time, I have one more question regarding Recordings, but again I'll start another thread, unless Mods want to put it in with these.

This message was authored by nigea99 This message was authored by: nigea99

Re: New Sky Q box, every ones stand by settings.

Posted by a Superuser, not a Sky employee. Find out more

@Negativepitch42 wrote:

Thanks both,

Got it sorted.

Last time, I have one more question regarding Recordings, but again I'll start another thread, unless Mods want to put it in with these.


Personally I prefer to see separate discussions for each query - although I know others may disagree

 

When the questions are separate a marked answer applies to the question posed - if there are multiple questions there can only be one answer marked, making it more diificult for anyone else reading to find  the answer to the other questons

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: New Sky Q box, every ones stand by settings.

Posted by a Superuser, not a Sky employee. Find out more

@Negativepitch42 

It appears you've now reached Level 3. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion