New Sky Q Box, questions??

[Barry+Mc+Kelvey]

Hi

I previously had a Sky Q 2TB HDR Box, connected to my Panasonic TX65JZ2000B TV.

I've just had my Sky Q Box replaced. It's 2TB. If I press Home and then go to, Settings>Setup>Audio Visual, I can set the Picture Resolution to 2160p UHD 10-Bit.

How do I know it's a HDR Box? Apologies I can't remember.

I've also done a Software Update, the version is Q220.000.23.00L. I'm sure that my previous SkQ Box was Q230 Software Version.

Thanks in Advance 

Barry 🙂

[nigea99]

---

@Barry+Mc+Kelvey wrote:

Hi

I previously had a Sky Q 2TB HDR Box, connected to my Panasonic TX65JZ2000B TV.

I've just had my Sky Q Box replaced. It's 2TB. If I press Home and then go to, Settings>Setup>Audio Visual, I can set the Picture Resolution to 2160p UHD 10-Bit.

How do I know it's a HDR Box? Apologies I can't remember.

I've also done a Software Update, the version is Q220.000.23.00L. I'm sure that my previous SkQ Box was Q230 Software Version.

Thanks in Advance 

Barry 🙂

---

hi @Barry+Mc+Kelvey 

Check :

Home - Settings - System Info - Hardware Version

If 32B0xxx is it is UHD but not HDR, if 32B1xxx or 32B2xxx it is HDR capable

BTW Q230 is mid roll out - some boxes have it  but many are still on Q220 with no option to manually update to Q230 at the moment

[MightyQuinn]

Hi @Barry+Mc+Kelvey   If your signature is correct, then you have the latest HDR box.

[Barry+Mc+Kelvey]

Hi

Thanks for your quick response. I've checked and my Sky Q Box is 32B106.

Ah ok, I'd not realised Q230 was still mid roll out. Hopefully it will be on the DR Stream soon 🙂

Thanks

Barry 🙂

[Barry+Mc+Kelvey]

Hi

I've not had a chance to update my signature. I only got the new Sky Q Box an hour ago.

I'll update my signature a bit later on, thanks 🙂

Thanks

Barry 🙂

[Barry+Mc+Kelvey]

Hi

I've update my signature now. I thought, I might as well update it while I'm on here 🙂

I keep forgetting, if I want to reply to someone and quote their post, what do I need to do again? Press the quote marks, and then reply?

Thanks in Advance 

Barry 🙂

[nigea99]

---

@Barry+Mc+Kelvey wrote:

Hi

I've update my signature now. I thought, I might as well update it while I'm on here 🙂

I keep forgetting, if I want to reply to someone and quote their post, what do I need to do again? Press the quote marks, and then reply?

Thanks in Advance 

Barry 🙂

---

hi @Barry+Mc+Kelvey  above the text edit window  you should see various icons.

To Quote a reply use the double apostrophe symbol

Just to tag someone type the @ sign & the first few letters & it should list those you want to tag

[Barry+Mc+Kelvey]

---

@nigea99 wrote:

---

@Barry+Mc+Kelvey wrote:

Hi

I've update my signature now. I thought, I might as well update it while I'm on here 🙂

I keep forgetting, if I want to reply to someone and quote their post, what do I need to do again? Press the quote marks, and then reply?

Thanks in Advance 

Barry 🙂

---

hi @Barry+Mc+Kelvey  above the text edit window  you should see various icons.

To Quote a reply use the double apostrophe symbol

Just to tag someone type the @ sign & the first few letters & it should list those you want to tag

---

Hi

Thanks again 🙂 Very much appreciated 🙂

Thanks

Barry 🙂

[Barry+Mc+Kelvey]

Hi

I've another question. 

I had all of my Sky Q Boxes replaced, Sky offered to replace all five of them, so I wasn't going to complain.

A the previous Sky Q Mini in the living room, my parents had two Sky Q Remotes setup, to control the TV and the Sky Q Mini. Don't ask, they just wanted their own controller lol.

Anyway, since getting the Sky Q Mini Box replaced today, I can't setup two Sky Q Remotes. If I setup one, the other stops working.

Anyone know how I can resolves this, as it worked before on the previous Sky Q Mini.

Thanks in Advance 

Barry 🙂

[nigea99]

---

@Barry+Mc+Kelvey wrote:

Hi

I've another question. 

I had all of my Sky Q Boxes replaced, Sky offered to replace all five of them, so I wasn't going to complain.

A the previous Sky Q Mini in the living room, my parents had two Sky Q Remotes setup, to control the TV and the Sky Q Mini. Don't ask, they just wanted their own controller lol.

Anyway, since getting the Sky Q Mini Box replaced today, I can't setup two Sky Q Remotes. If I setup one, the other stops working.

Anyone know how I can resolves this, as it worked before on the previous Sky Q Mini.

Thanks in Advance 

Barry 🙂

---

hi @Barry+Mc+Kelvey 

it can be done but a bit fiddly.

Only one can be bluetooth - the other must be set to IR but after pairing with the TV

So 1st pair the one you are going to use as IR - when paired , 

Press & hold 4 & 6 to set to IR only

Then re-pair the one to be used in bluetooth mode (& can use voice control)

[Barry+Mc+Kelvey]

Hi @nigea99 

Thanks very much, you Sir are an absolute genius 🙂

Can I marry your brain? lol 😛

Thanks

Barry 🙂

[zarby]

Hi Guys whic bos to i have hardware version is 32B12C  . i was told by sky this is a uhd non hdr.

but just wanted to confirm with you also.

thanks.

[Daniel0210]

@zarby 

That code suggests you have a 2TB box that is HDR capable. 

[zarby]

Yes exactly that is what thought, but sky said it was not hdr so i ordered a new box with hdr and had to pay for it.

[Daniel0210]

@zarby 

So, if it's arrived yet, what is the hardware version number of the new box (then check the table I posted the image of)?