0

Discussion topic: Sky Q box will not connect to Wi-Fi

Reply
This message was authored by karesmith1234 This message was authored by: karesmith1234

Sky Q box will not connect to Wi-Fi

My Sky Q box will not connect to Wi-Fi despite me rebooting both the box and my router. It just happened all of a sudden last night. Also, I am unable to reset my Wi-Fi connection as this option does not appear when I try to reconnect through my Sky Q box (this is the main box, therefore none of the other boxes we have will connect either). Please help 

Reply

All Replies

This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: Sky Q box will not connect to Wi-Fi

Posted by a Sky employee

Thanks for escalating this. We’ve sent @karesmith1234  an invite to chat.

This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Sky Q box will not connect to Wi-Fi

Posted by a Sky employee

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

This message was authored by Ken-fro This message was authored by: Ken-fro

Re: Sky Q box will not connect to Wi-Fi

So I reset everything and skyQ box will not connect to tgd WiFi. Help

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion