17 Feb 2024 09:32 PM
I watch many series of programs and have the 'series link' activated. Every episode in that series will record, which is as expected. But whenever the second series starts, whether it is a few months later or a year later, my Sky Q box doesn't record that new series!
If I am unaware that a new series is available to watch/record I miss out - all because my Sky Q box doesn't have intelligence to record the new series, something my old standard Sky box did have! Not sure if I can fix this my end?
17 Feb 2024 09:58 PM
Posted by a Superuser, not a Sky employee. Find out more17 Feb 2024 09:40 PM - last edited: 17 Feb 2024 09:40 PM
Posted by a Superuser, not a Sky employee. Find out more
@Nath6 wrote:
I watch many series of programs and have the 'series link' activated. Every episode in that series will record, which is as expected. But whenever the second series starts, whether it is a few months later or a year later, my Sky Q box doesn't record that new series!
If I am unaware that a new series is available to watch/record I miss out - all because my Sky Q box doesn't have intelligence to record the new series, something my old standard Sky box did have! Not sure if I can fix this my end?
Hi @Nath6
Sky Q does have Smart link and new seasons of shows should record..
However this does depend on the Host broadcaster setting the right metadata in the program.
17 Feb 2024 09:53 PM
@oldfella Thanks so much for your answer. It would seem the Host Briadcaster for all programs I watch are not setting the right metadata 🤦♂️ the channels vary from BBC, ITV, Comedy Central etc
17 Feb 2024 09:58 PM
Posted by a Superuser, not a Sky employee. Find out more17 Feb 2024 10:07 PM
@oldfella @Amazing, I will do that 🙂 thanks again.
06 Apr 2024 04:55 PM
I having the same issue with every program I record so it is not an isolated incident as the people at the source will try to convince you. This needs sorting out as the old sky plus had no issue with doing this.
08 Jun 2024 12:50 PM
I'm having the same issue as well. You up grade your box and get a poorer service. Surely there is something that can be done about it..
I've missed loads from all channels..
03 Oct 2024 10:04 PM
This is all so annoying. I've missed series that would automatically be recorded when new seasons start. It is very poor thst Sky Q doesn't have this option.
I don't find Sky Q as user friendly at all either. Sky + was brilliant in comparison.
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