New series list blank

[Ecosse]

Following this post, mine has decided to go on a vacation too?

[Totalwar2]

Gone again on and off like a jack rabbit .

[K+MacRae]

Same problem with New Series rebooting didn't help

[Michelle1708]

I'm having the exact same issue, has anyone had a fix? 

[Jetsunn]

I've been unable to see any new series since Monday , message is same as everyone else's , come on sky fix it been with you for over 12 years 

[Laing1]

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@Michelle1708 wrote:

I'm having the exact same issue, has anyone had a fix? 

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@Michelle1708 Sky are aware of this and investigating it.

[Monty19]

Hi, under "New Series" there are now no listings on my Sky Q? I have reset the box but just says "We're still learning what you like to watch" etc but I've always had new series listed in the past?

[Laing1]

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@Monty19 wrote:

Hi, under "New Series" there are now no listings on my Sky Q? I have reset the box but just says "We're still learning what you like to watch" etc but I've always had new series listed in the past?

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@Monty19 I moved your post in to the thread that has already been started regarding this problem Sky are aware and investigating this 

[spendmore159]

I don't even have a tab that says 'new listings'  all reference to this has gone.

[MightyQuinn]

Hi @Monty19   Sky are aware and are investigating.

[Totalwar2]

Any chance of a update please.

@Chloe-W22

[1Anonymous1]

 

I'm also still having same issue as of 11.12am on 9th march been like this all week and I'm not a new customer 

[jak8622]

I've had this message on my screen for almost 24hrs - We're still learning about what you like to watch at this time of day, so please come back soon to discover great new programmes that you'll love

[Daniel0210]

@jak8622 

I've moved your post into the ongoing thread on this issue. Sky are aware of the problem. 

[Peacocklady]

Same here as well, so hopefully this problem will be sorted soon 👍