0

Discussion topic: Network connection problems !

Reply
This message was authored by: Catcar55

Network connection problems !

I am having to reconnect my skyq box to the network everyday despite getting a new sky Q box . My WiFi signal seems to be fine . It is a nightmare having to reconnect to the network by putting in the WiFi code everyday !! Please help 

Reply

All Replies

This message was authored by: robert+jones987

Re: Network connection problems !

Some simple steps go to 1 settings 2 set up 3 preferences make sure it's not in eco turn to auto which never puts the main sky q box to sleep

also, do this on any mini boxes as well worked well for me.

This message was authored by: Tim165

Re: Network connection problems !

We are having the same issues but getting to speak to someone is impossible.

network connection keeps dropping out but signal to everything else in the house is fine suggesting it's the box 

Avatar for Catcar55
Level 1 icon
Topic Author
This message was authored by: Catcar55

Re: Network connection problems !

Just got a new box 

This message was authored by: Chodley

Re: Network connection problems !

Posted by a Superuser, not a Sky employee. Find out more

Yeah it's rarely the hox at fault, it's just they are bad at wifi

 

test what happens if you turn off 5GHz wifi on your router

Reply