Please can you call me

[Char+chick]

I am constantly having problems with the Paramount App & Netflix. there are NO problems with my internet, and all boxes are ticked. But it keeps connecting & then disconnecting all the time and freezing. It's getting really annoying now, as it's been happening for months. We are not able to watch anything without trying to connect about 6 times. Please help 

[PandJ2020]

No one is going to ring you as you are talking to other customers.

Who supplies your internet?

[Char+chick]

Arrrh ok, Virgin 

[PandJ2020]

Can you try Ethernet?  As a non-Sky ISP then it will only connect on 2.4GHz - worth splitting SSID's for a dedicated connection to ensure steering isn't causing the disconnects.

[Suzi26]

Pls call me 

[Suzi26]

I can't access my tellytonight .. help please 

[Daniel0210]

@Suzi26 
This is a customer led discussion forum where Sky customers are here to try to help other customers. You aren’t speaking to Sky Customer Services here.

No one will / can phone you. Your Community tag name isn't linked to any Sky accounts you have so no one knows who you are.

What is happening when you try to watch via Sky Q?