Netflix

[Tanya.R]

I've reduced my sky package, but now only one device can watch Netflix at the same time. What do I need to update this please? I think it's HD but I can't seem to upgrade this online. Thank you 

[oldfella]

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@Tanya.R wrote:

I've reduced my sky package, but now only one device can watch Netflix at the same time. What do I need to update this please? I think it's HD but I can't seem to upgrade this online. Thank you 

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Hi @Tanya.R 

Assuming you subscribe through Sky
Sky Ultimate TV includes the Netflix Basic plan (1 screen + SD)
You can upgrade to Netflix Standard (2 screens + HD) by adding the HD pack On Sky Q.
You can upgrade to Netflix Premium (4 screens + UHD/HDR) by adding the Ultra HD pack (requires the HD pack first) on Sky Q.

[Tanya.R]

@oldfella hi, thank you so much this is really helpful