@Tanya.R wrote:
I've reduced my sky package, but now only one device can watch Netflix at the same time. What do I need to update this please? I think it's HD but I can't seem to upgrade this online. Thank you
Hi @Tanya.R
Assuming you subscribe through Sky
Sky Ultimate TV includes the Netflix Basic plan (1 screen + SD)
You can upgrade to Netflix Standard (2 screens + HD) by adding the HD pack On Sky Q.
You can upgrade to Netflix Premium (4 screens + UHD/HDR) by adding the Ultra HD pack (requires the HD pack first) on Sky Q.
