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Message posted on ‎24 Jul 2024 02:05 PM

Netflix won’t load, I’ve tried refresh

Netflix won't load, I've updated software and apps, still nothing 

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Message posted on ‎24 Jul 2024 05:09 PM

Re: Netflix won’t load, I’ve tried refresh

Sorted now, had to log out of sky boxes on alternative Netflix platform

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Message posted on ‎24 Jul 2024 02:26 PM

Re: Netflix won’t load, I’ve tried refresh

Posted by a Superuser, not a Sky employee. Find out more

@Les66 

Are you just seeing a spinning red circle by any chance? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Message posted on ‎24 Jul 2024 05:09 PM

Re: Netflix won’t load, I’ve tried refresh

Sorted now, had to log out of sky boxes on alternative Netflix platform

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Message posted on ‎24 Jul 2024 06:30 PM

Re: Netflix won’t load, I’ve tried refresh

I have the same problem. Just a swirly red circle. Any ideas? I have refreshed everything, Samsung TV is up to date and Internet signal is strong.

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Message posted on ‎24 Jul 2024 08:03 PM

Re: Netflix won’t load, I’ve tried refresh

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@Adam1237 

Give this a try:

https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/m-p/4691069/highlight/true#...

 

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