We've had Netflix via Sky for quite some time. Recently it's logged us out on our mobile devices, still logged in and working via SkyQ. When we've tried to login again on the mobiles, it says "Finish signing up via the website" like we don't have a Netflix account.
We've had Netflix via Sky for quite some time. Recently it's logged us out on our mobile devices, still logged in and working via SkyQ. When we've tried to login again on the mobiles, it says "Finish signing up via the website" like we don't have a Netflix account.
Any ideas how to resolve? TIA
@P-build to confirm you are using the same sign in credentials on mobile that you used to sign in via q
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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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