Netflix not working through mini box

[Debra681]

Help please.....

I've been trying for days now and I cannot get Netflix working through my sky mini box I just keep getting the red circle, I've tried everything 

but to no avail and I've also refreshed apps and still nothing 

[caesarome]

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@Debra681 wrote:

I've tried everything 

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@Debra681 

Mu guess is you haven't tried this:

https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/m-p/4510468#M620067

[Debra681]

I've tried everything you've suggested but still 

not working through mini box although Netflix is working through main sky q box

this is so dam annoying !!! 
is there anything else I can do as I've also reconnected household devices too