Netflix is not working

[Italy1231]

Netflix is provided to me through Sky, and is not loading, just spoiling. What is the issue? Can you please fix this. 

[ThePope27]

Hi @Italy1231 

Try and Refresh the apps,

To refresh the apps in the Hidden menu, follow these steps:

1. Press the Home button and navigate down to Settings without selecting it.
2. While Settings is highlighted, press 0 0 1 Select.
3. Choose Apps.
4. Highlight "Refresh all Apps on this box."
5. You'll see a message confirming that your apps are being refreshed, which will remain on screen until you press Dismiss to return to normal viewing.

It's recommended to wait at least 5 minutes before doing so.

Note that the refresh process can take up to 24 hours to complete.

[Laing1]

---

@Italy1231 wrote:

Netflix is provided to me through Sky, and is not loading, just spoiling. What is the issue? Can you please fix this. 

---

@Italy1231 

there is a large thread all about problems with netflix on Sky and some work arounds have a read of it it might help 

see the link below

https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/m-p/4428388#M602362