13 Apr 2024 09:57 PM
14 Apr 2024 12:02 AM - last edited: 14 Apr 2024 12:02 AM
Either your account has been compromised or someone might have accidentally changed it.
Please do this on your PC or Netflix app on a phone/tablet, this will not work on the Sky Q app
Instructions For Desktop/Laptop
Instructions for Phone/Tablet
Open the Netflix app.
In the lower right, tap My Netflix
In the upper right, tap the Menu
Tap Manage Profiles
Select the profile you want to edit.
Tap Display Language
Select a language. The new language will automatically save
14 Apr 2024 10:29 AM
Posted by a Superuser, not a Sky employee. Find out more
@ThePope27 wrote:Either your account has been compromised or someone might have accidentally changed it.
Please do this on your PC or Netflix app on a phone/tablet, this will not work on the Sky Q app
Instructions For Desktop/Laptop
- If you are on the log in screen, select "Manage Profiles." If you are on the home screen, go to your icon in the top right, open the option list and then select "Manage Profiles."
- Click your profile icon.
- Go to "Language" and open the list options.
- Select your preferred display language and hit save.
Instructions for Phone/Tablet
Open the Netflix app.
In the lower right, tap My Netflix
In the upper right, tap the Menu
Tap Manage Profiles
Select the profile you want to edit.
Tap Display Language
Select a language. The new language will automatically save
That method will only work if the maximum amount of profiles hasn't been created and they haven't pin locked the main profile
If you manage to regain control of your Netflix account make sure you change your password and make sure the Sign out of all devices is ticked before you press save.
If you don't any devices you are currently signed into with Netflix will retain the old password apart for the device you changed the new password to.
14 Apr 2024 11:52 AM
Posted by a Superuser, not a Sky employee. Find out more
@Wicked55 wrote:
Why is my Netflix Spanish & I can't use it ??????
@Wicked55 the normal explanation is that your account has been hackrd and you need to contact netflix to sort this
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