NetFlix not working in Add on SkyQ box

[Milan-Suter]

NetFlix not working in Add on SkyQ box. It is very irritating. Sometimes it works, most of the it doesn't. 

Can you help?

[Invisiblename]

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@florence023 wrote:

Hello, @Milan-Suter 

If Netflix continues to malfunction, consider reinstalling the Netflix app. Navigate to the Apps section on your Sky Q box, locate Netflix, and reinstall it to potentially resolve any app-specific issues. 



Best Regard,
florence023

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Not sure why you suggest this, we have no control or access to installing or re-installing apps on Sky Q

[Laing1]

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@Milan-Suter wrote:

NetFlix not working in Add on SkyQ box. It is very irritating. Sometimes it works, most of the it doesn't. 

Can you help?

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@Milan-Suter if you are getting the red spinning circle then have a read of the link below especially post 2 marked as the answer 

https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/td-p/4428388