No home page no network connecrion

[Em13]

Hi

For a few weeks now I have had no access to my home page catch up tv on demand and my apps I have done everything that I have been told to do and its not working please help ... 

It did suggest booking an engineer ..... no idea how to do that just going round in circles !!

Thanks for any help 

Emma 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Em13]

I need to talk about this u a.at home now 

I thought it would still be open as I was told 48 hours