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Discussion topic: My smart tv is going for a repairs how can I connect my skyQ box to an old tv

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This message was authored by Mfayaz23 This message was authored by: Mfayaz23

My smart tv is going for a repairs how can I connect my skyQ box to an old tv

My smart tv is going in for a repair how can I connect an non smart tv into my Q box. 

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This message was authored by Mark39 This message was authored by: Mark39

Re: My smart tv is going for a repairs how can I connect my skyQ box to an old tv

Posted by a Superuser, not a Sky employee. Find out more

You don't need a smart TV to connect a Sky Q box. Just connect the HDMI cable as you do with your current TV.

Mfayaz23
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This message was authored by Mfayaz23 This message was authored by: Mfayaz23

Re: My smart tv is going for a repairs how can I connect my skyQ box to an old tv

That doesn't work. Saying no signal 

This message was authored by Laing1 This message was authored by: Laing1

Re: My smart tv is going for a repairs how can I connect my skyQ box to an old tv

Posted by a Superuser, not a Sky employee. Find out more

@Mfayaz23 wrote:

That doesn't work. Saying no signal 


@Mfayaz23 with your TV on and the Q box on showing the green light try press the following on your remote control the home button followed by 1080 then the home button again 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by Mark39 This message was authored by: Mark39

Re: My smart tv is going for a repairs how can I connect my skyQ box to an old tv

Posted by a Superuser, not a Sky employee. Find out more

...and make sure you're selecting the HDMI input that your Sky box is connected to.

Mfayaz23
Topic Author
This message was authored by Mfayaz23 This message was authored by: Mfayaz23

Re: My smart tv is going for a repairs how can I connect my skyQ box to an old tv

If that doesn't work any thing else I can do 

Mfayaz23
Topic Author
This message was authored by Mfayaz23 This message was authored by: Mfayaz23

Re: My smart tv is going for a repairs how can I connect my skyQ box to an old tv

Previously I have selected both HDMI inputs but both say no signal 

This message was authored by Mark39 This message was authored by: Mark39

Re: My smart tv is going for a repairs how can I connect my skyQ box to an old tv

Posted by a Superuser, not a Sky employee. Find out more

@Mfayaz23 wrote:

If that doesn't work any thing else I can do 


Unless there's something else you haven't told us, for example, your Sky Q box wasn't working with your other TV. there's no reason why it shouldn't work with the non-smart TV.

This message was authored by nigea99 This message was authored by: nigea99

Re: My smart tv is going for a repairs how can I connect my skyQ box to an old tv

Posted by a Superuser, not a Sky employee. Find out more

@Mfayaz23 

 

as @Laing1 Says with the SKY Q box on carefully press the following keys in sequence

Home 1 0 8 0 Home

 

which resets the SKY Q box resolution to one that all TVs with an HDMI input can use

Mfayaz23
Topic Author
This message was authored by Mfayaz23 This message was authored by: Mfayaz23

Re: My smart tv is going for a repairs how can I connect my skyQ box to an old tv

Thanks everybody it worked 🥳

This message was authored by PlaygirlCD This message was authored by: PlaygirlCD

Re: My smart tv is going for a repairs how can I connect my skyQ box to an old tv

we've just tried this same fix and it worked.

 

thanks!

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