Sky Q
0

Discussion topic: My sky won't work

Reply
Mejoolee
What's this?
This message was authored by Mejoolee This message was authored by: Mejoolee

My sky won't work

‎16 Jan 2024 08:16 PM

It will switch in but then the sky remote will not work 

Report post
Post 1 of 2
135 Views
Reply
0 Likes
Reply

All Replies

Laing1
What's this?
Superuser
This message was authored by Laing1 This message was authored by: Laing1

Re: My sky won't work

‎16 Jan 2024 08:27 PM

Posted by a Superuser, not a Sky employee. Find out more
@Mejoolee wrote:

It will switch in but then the sky remote will not work 

@Mejoolee Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Report post
Post 2 of 2
127 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion