My sky sports works perfectly but for TNT it’s says no satellite signal or at best pixelated picture

[Richardk69]

Why do I not het a satellite picture for TNT when Sky Chanel's and Sky sport works normally

[RonanJ]

All our TNT Sports channels have been gone for the past week or maybe longer. We only noticed recently. Just says "Problem with Satellite Signal". Every other channel working perfectly fine. Got an engineer out and he actually couldn't fix the problem despite trying for the best part of two hours. Fiddling with the dish and checking connections. He said there has been a problem with the TNT Sports channels recently and basically told us to just hope that they come back  by themselves. Anyone else having this problem?

[PandJ2020]

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@Richardk69 wrote:

Why do I not het a satellite picture for TNT when Sky Chanel's and Sky sport works normally

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Likely to be a dish alignment issue - not all channels will be affected if slightly misaligned.

[Daniel0210]

@Richardk69 

If a message displays “no satellite signal” firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Otherwise it’s likely to be a dish alignment issue so check the troubleshooting in this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If it doesn’t you’ll need to contact Sky to book an engineer appointment.

If you are connected to a communal dish you need to liaise with your building management company / landlord who will have their approved engineers to contact.

Remember, a misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.

[fsg]

Extermely poor reception on TNT1 with large-sized pixellation across the screen most of the time. TNT2 and TNT3 completey blank

[Buckthorn48]

TNT sports not being received despite subscription.  Channel says 'problem with your satellite' but other shy channels being received without issue.  Have tried re-starting SkyQ but no change.

[NiallOS]

The tnt sports channel had  very poor reception this morning for the Liverpool match. Couldn't watch it . All other channels were working fine . 
what is going on 

[nolte]

What is your sky system? Sky q, sky+, sky glass, sky stream?

If sky q or sky+, there may have been just something interfering with the signal in its band

[Chrism61]

Same her husband wabted to watch liverpool game which he sky plused and a blank screen

[lilacs1]

I rang and was told that you now have to have a box if you want TNT through BT. I use to get it from BT but on my Sky channels 413 etc. . Seems they have changed things. I told them I dont want anymore boxes. 

[NiallOS]

I have sky q and the reception was poor yesterday and made it impossible to watch the match. Today both tnt channels have No satellite signal message . Are you saying I need to find someone to realign the dish for something which has happened to just 2 channels . Seems bizarre . 

[stereohaven · Accepted solution]

We have had it confirmed that this problem should be resolved now. 

Moderator note: information removed

[NiallOS]

Thanks for your response but the TNT issue is not yet resolved . Still no satellite reception for both channels. Hopefully will be resolved in coming days. 

[stereohaven]

Might need  to try a full reboot @NiallOS 

Unplug at the mains for 5 minutes then power back up.

[Mrs-A]

I'm still having issue and the same message no satellite signal on TNT sports.  Was told on Saturday it would be fixed but still happening now.