My sky q wont let me delete recordings

[Tess1920]

On my sky q box I can't delete my recordings 

[oldfella]

---

@Tess1920 wrote:

On my sky q box I can't delete my recordings 

---

Hi @Tess1920 

First try rebooting your Q box.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

Then try deleting again.

[FFS+MB]

It is not a "solution" to reboot. This is merely an acknowledgement that the software is faulty. Fix it , you charge enough

[Invisiblename]

---

@FFS+MB wrote:

It is not a "solution" to reboot. This is merely an acknowledgement that the software is faulty. Fix it , you charge enough

---

Baring in mind that you are 1) ranting at a June '23 post and 2) we are all fellow customers, not sure what point you are trying to make?

[Laing1]

---

@FFS+MB wrote:

It is not a "solution" to reboot. This is merely an acknowledgement that the software is faulty. Fix it , you charge enough

---

@FFS+MB If it was the software being faulty then it would affect everyone 

[Chodley]

---

@Laing1 wrote:

---

@FFS+MB wrote:

It is not a "solution" to reboot. This is merely an acknowledgement that the software is faulty. Fix it , you charge enough

---

@FFS+MB If it was the software being faulty then it would affect everyone 

---

Just saw their other post. Seems they think this is the situation where you can't delete something the box thinks you are still watching.