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Discussion topic: My sky q box is over heating. When watching via an app the box shuts down

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This message was authored by: PeterSharp

Message posted on ‎04 Jun 2024 04:48 PM

My sky q box is over heating. When watching via an app the box shuts down

My Q box runs hot. When watching via an app the box closes down. After a while we are able to restart the box, this happens fairly frequently- say every 3 days or so

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This message was authored by: Daniel0210

Message posted on ‎04 Jun 2024 04:51 PM - last edited: ‎04 Jun 2024 05:01 PM

Re: My sky q box is over heating. When watching via an app the box shuts down

Posted by a Superuser, not a Sky employee. Find out more

@PeterSharp 

Too hot to rest your hand on the top? Is the box in a well ventilated position? Let us know and we may be able to get you some help on here if it's a fire risk.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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