3

Discussion topic: My sky box no longer supported by software updates and I can’t get skyway as I have no broadband con

Reply
This message was authored by michealowenellis This message was authored by: michealowenellis

My sky box no longer supported by software updates and I can’t get skyway as I have no broadband con

No longer able to use Red button as I have a skybox not skyQ

Can I get SkyQ without an internet connection 


Best Answers
This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: My sky box no longer supported by software updates and I can’t get skyway as I have no broadband

Posted by a Superuser, not a Sky employee. Find out more

@michealowenellis wrote:

No longer able to use Red button as I have a skybox not skyQ

Can I get SkyQ without an internet connection 


hi @michealowenellis 

 

SKY Q has limited functionality without an internet connection.

 

Your lack of red button would not be helped by moving to SKY Q as the  move of  the red button functionality is to use the internet

 

BTW the lack of Software updates on SKY+/HD will not give any problems with normal Satellite use

 

You may, also, wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q

SKY +/HD to SKY Q 

View this Answer within the discussion

Reply

All Replies

This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: My sky box no longer supported by software updates and I can’t get skyway as I have no broadband

Posted by a Superuser, not a Sky employee. Find out more

@michealowenellis wrote:

No longer able to use Red button as I have a skybox not skyQ

Can I get SkyQ without an internet connection 


hi @michealowenellis 

 

SKY Q has limited functionality without an internet connection.

 

Your lack of red button would not be helped by moving to SKY Q as the  move of  the red button functionality is to use the internet

 

BTW the lack of Software updates on SKY+/HD will not give any problems with normal Satellite use

 

You may, also, wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q

SKY +/HD to SKY Q 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: My sky box no longer supported by software updates and I can’t get skyway as I have no broadband

Posted by a Superuser, not a Sky employee. Find out more

@michealowenellis wrote:

 

Can I get SkyQ without an internet connection 


Sky will (reluctantly) install a main Q box at an address without internet access: as @nigea99 indicates this will be limited to live television reception through the dish, plus recording & playback of live channel content.

 

On-demand, streaming and other on-board apps, catch-up, watch from start and games won't work, so a substantial part of the subscription is effectively wasted that way.

 

They won't offer Q Mini boxes because those need an internet router to be present.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
michealowenellis
Topic Author
This message was authored by michealowenellis This message was authored by: michealowenellis

Re: My sky box no longer supported by software updates and I can’t get skyway as I have no broadband

Many thanks, it's as I thought!

 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion