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Discussion topic: Stuttering Sky

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This message was authored by: elthompo27

Stuttering Sky

Hi all. 

Has anyone noticed recently a lot of Sky channels have started to stutter? 

I'm watching the Community Shield on ITV and every now and again it keeps stuttering? 

Has anybody else experienced this. 

Cheers

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This message was authored by: Laing1

Re: Stuttering Sky

Posted by a Superuser, not a Sky employee. Find out more

@elthompo27 wrote:

Hi all. 

Has anyone noticed recently a lot of Sky channels have started to stutter? 

I'm watching the Community Shield on ITV and every now and again it keeps stuttering? 

Has anybody else experienced this. 

Cheers


@elthompo27 do you have your own dish or are you on a communual dish ?


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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This message was authored by: elthompo27

Re: Stuttering Sky

My own dish? 

This message was authored by: ftballman

Re: Stuttering Sky

Interesting. I watched on Premier sports (Ireland) which is just a simulcast of ITV's coverage. I noticed a number of sound stutters and a smaller number of picture stutters.

I had assumed it was premier's issue but obviously not.

Overall with the issue you mentioned are you seeing the issue just on the same channel or a mix?

This message was authored by: Laing1

Re: Stuttering Sky

Posted by a Superuser, not a Sky employee. Find out more

@elthompo27 wrote:

My own dish? 


@elthompo27 I would hazzard a guess if you are not seeing this on any other channel and with @ftballman seeing similiar albeit on a simulcast that it may just have been a blip on the ITV broadcast 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by: Paul680

Re: Stuttering Sky

Yes we have been experiencing the same today too, not great. Also at times the picture has a magenta tinge to it as well. 
No idea as cannot be weather, as there is not a cloud in the sky, 

This message was authored by: Laing1

Re: Stuttering Sky

Posted by a Superuser, not a Sky employee. Find out more

@Paul680 wrote:

Yes we have been experiencing the same today too, not great. Also at times the picture has a magenta tinge to it as well. 
No idea as cannot be weather, as there is not a cloud in the sky, 


@Paul680 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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