This discussion topic has been answered Discussion topic: My sky Q box has frozen

This message was authored by: Annie+Maggie · ‎27 Jul 2023

My sky Q box has frozen whilst watching arecording last night and can't be used with the remote.

This message was authored by: GD1 · ‎27 Jul 2023

@Annie+Maggie Have you tried unplugging the box for a few seconds and plugging back in?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: GD1 · ‎27 Jul 2023

@Annie+Maggie Have you tried unplugging the box for a few seconds and plugging back in?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This discussion topic has been answered Discussion topic: My sky Q box has frozen

My sky Q box has frozen

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