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Discussion topic: My sky Q box has frozen

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Annie+Maggie
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This message was authored by Annie+Maggie This message was authored by: Annie+Maggie

My sky Q box has frozen

‎27 Jul 2023 10:47 AM

My sky Q  box has frozen whilst watching arecording last night and can't be used with the remote. 

 

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GD1
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Superuser
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Re: My sky Q box has frozen

‎27 Jul 2023 10:55 AM

Posted by a Superuser, not a Sky employee. Find out more

@Annie+Maggie  Have you tried unplugging the box for a few seconds and plugging back in?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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GD1
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Superuser
This message was authored by GD1 This message was authored by: GD1 Answer

Re: My sky Q box has frozen

‎27 Jul 2023 10:55 AM

Posted by a Superuser, not a Sky employee. Find out more

@Annie+Maggie  Have you tried unplugging the box for a few seconds and plugging back in?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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