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Discussion topic: My box keeps disconnecting from my Internet

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This message was authored by Beeepboop493 This message was authored by: Beeepboop493

My box keeps disconnecting from my Internet

My box keeps disconnecting from my Internet. It's currently not working and it always does it about two in the morning till five in the morning and it's really making me angry as I'm paying for a service. I'm not getting it's not the Internet as every other device, it's connected to my Internet works 24 seven it is the skybox.

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This message was authored by Doc5907 This message was authored by: Doc5907

Re: My box keeps disconnecting from my Internet

Posted by a Superuser, not a Sky employee. Find out more

@Beeepboop493 wrote:

My box keeps disconnecting from my Internet. It's currently not working and it always does it about two in the morning till five in the morning and it's really making me angry as I'm paying for a service. I'm not getting it's not the Internet as every other device, it's connected to my Internet works 24 seven it is the skybox.


@Beeepboop493  based on the time you say this happening, try changing your standby mode to none by going to Home > Settings  > Setup > Preferences > Standby mode None

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