This discussion topic has been answered Discussion topic: My Q mini box had sparks coming out the back and now doesn’t work.How do I get a free replacement?

This message was authored by: PatsyDunne · ‎01 Oct 2025

I need a replacement Q mini box as it has broken. How do I order one?

This message was authored by: PandJ2020 · ‎01 Oct 2025

@PatsyDunne wrote:
How do I order one?

By calling Sky.

'Sparks out of the back' isn't normal!

I am just another Sky customer and my views are my own even if you don't like the answers

This message was authored by: PandJ2020 · ‎01 Oct 2025

@PatsyDunne wrote:
How do I order one?

By calling Sky.

'Sparks out of the back' isn't normal!

I am just another Sky customer and my views are my own even if you don't like the answers

This message was authored by: Chodley · ‎02 Oct 2025

You can do it online through the box troubleshooter.

do not expect to find a "sparks flew out the back" option.

This message was authored by: PatsyDunne · ‎02 Oct 2025

Hehe no! I have. New one on the way. Thank you.

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