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This discussion topic has been answered Discussion topic: My Q mini box had sparks coming out the back and now doesn’t work.How do I get a free replacement?

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Message posted on ‎01 Oct 2025 08:00 PM

My Q mini box had sparks coming out the back and now doesn’t work.How do I get a free replacement?

I need a replacement Q mini box as it has broken. How do I order one?

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This message was authored by: PandJ2020 Answer

Message posted on ‎01 Oct 2025 08:11 PM

Re: My Q mini box had sparks coming out the back and now doesn’t work.How do I get a free replacemen

Posted by a Superuser, not a Sky employee. Find out more
@PatsyDunne wrote:

How do I order one?

By calling Sky.

 

'Sparks out of the back' isn't normal!

I am just another Sky customer and my views are my own even if you don't like the answers

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020 Answer

Message posted on ‎01 Oct 2025 08:11 PM

Re: My Q mini box had sparks coming out the back and now doesn’t work.How do I get a free replacemen

Posted by a Superuser, not a Sky employee. Find out more
@PatsyDunne wrote:

How do I order one?

By calling Sky.

 

'Sparks out of the back' isn't normal!

I am just another Sky customer and my views are my own even if you don't like the answers
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