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This message was authored by: Clara56

Multiroom - cost for extra rooms

I pay for multiroom subscription so my child can watch their programmes from a different room to our main tv. If I decide to pay to have another SkyQ mini box fitted in a third room, will my multiroom subscription double in cost or do I just pay for the SkyQ mini box to be fitted in an extra room?

 


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This message was authored by: Daniel0210 Answer

Re: Multiroom - cost for extra rooms

Posted by a Superuser, not a Sky employee. Find out more

@Clara56 wrote:

Thank you that has been really helpful.

 

My hardware version says 32Bxxx so I am guessing this means we will be able to purchase another SKYQ mini as this will bring our total mini boxes to two.


@Clara56 

You will be able to loan another mini box. 


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This message was authored by: Daniel0210

Re: Multiroom - cost for extra rooms

Posted by a Superuser, not a Sky employee. Find out more

@Clara56 
Sky will loan you a maximum of 4 mini boxes. You can watch Sky content on two minis and the main box at the same time. You may be able to use a third mini box if the first one in use is being used for a streaming app ie: Disney+. That limit does not change if the main Sky Q box is not being viewed. Remember that UHD content can’t be viewed on a mini box.

The original 1TB (non-UHD) Sky Q box only allows one mini to be in use. To check if you have the non UHD 1TB box check in:-
Home - Settings - System Info - Hardware Version
If it shows as 32Cxxx then you have a non UHD 1TB that only supports 1 active mini box.

All 2TBs and the UHD/HDR 1TB permit two mini boxes. Each mini box which is loaned to you may be subject to a one off upfront charge but you only need one monthly Multiscreen subscription.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: TimmyBGood

Re: Multiroom - cost for extra rooms

Posted by a Superuser, not a Sky employee. Find out more

@Clara56 

 

The Multiscreen subscription you are already paying will cover up to four Mini boxes, of which any two can be in use simultaneously (assuming you have a main Q box which can support that)

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This message was authored by: Clara56

Re: Multiroom - cost for extra rooms

Thank you that has been really helpful.

 

My hardware version says 32Bxxx so I am guessing this means we will be able to purchase another SKYQ mini as this will bring our total mini boxes to two.

 

Thanks again

 

 

This message was authored by: Daniel0210 Answer

Re: Multiroom - cost for extra rooms

Posted by a Superuser, not a Sky employee. Find out more

@Clara56 wrote:

Thank you that has been really helpful.

 

My hardware version says 32Bxxx so I am guessing this means we will be able to purchase another SKYQ mini as this will bring our total mini boxes to two.


@Clara56 

You will be able to loan another mini box. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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This message was authored by: Clara56

Re: Multiroom - cost for extra rooms

I do have a Q Box yes, we replaced a really old box a couple of years ago. In fact the techician who came to set it all up for me said my old box belonged in a museum! LOL!

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This message was authored by: Clara56

Re: Multiroom - cost for extra rooms

Apologies, I clicked the answer button in error. You have very kindly answered my query

This message was authored by: Daniel0210

Re: Multiroom - cost for extra rooms

Posted by a Superuser, not a Sky employee. Find out more

@Clara56 

Glad to be of help. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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