Multi room

[Choy3]

There was a few seconds of power down and when it came back the main TV came back but the  multi room would not come  back. I have tried to switch everything back on the main TV came back no problem but the bedroom would not. Because the rooms are a long way apart I have a boast in between all the lights are on on this units without a problem. 

[oldfella · Accepted solution]

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@Choy3 wrote:

There was a few seconds of power down and when it came back the main TV came back but the  multi room would not come  back. I have tried to switch everything back on the main TV came back no problem but the bedroom would not. Because the rooms are a long way apart I have a boast in between all the lights are on on this units without a problem. 

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Hi @Choy3 

If the Mini led is staying Amber have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the min box on
With the mini box on with green led try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.

[Choy3]

Thank you but The mini box stays red all the time I can't get a green light.

[oldfella]

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@Choy3 wrote:

Thank you but The mini box stays red all the time I can't get a green light.

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Hi @Choy3 

Work through the following link. It also refers to mini boxes
https://www.sky.com/help/articles/sky-q-box-wont-turn-on