@Masano wrote:
Upstairs qbox stopped working. Get to hello page but does not recognise the remote signal on home button etc mute and volume buttons still works so don't think it is a remote's problem. Help!
Have you tried repairing the remote to your box?
Hold down 1 and 3 on the remote to do so, more instructions here: https://www.sky.com/help/articles/setting-up-q-remote
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