Multi room not working

[MarkReeve87]

My sky q box is working and my internet but my multi room box won't connect to the activation server 

[oldfella]

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@MarkReeve87 wrote:

My sky q box is working and my internet but my multi room box won't connect to the activation server 

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Hi @MarkReeve87 

First try rebooting the main Q box and then when this is completely back up and running reboot the mini.
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

Reboot the mini as above.
If the mini still does not connect try a Network Reset on the mini.
Network Reset found in mini Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.
You will be asked to press the WPS button on the main Q box (not the mini).

If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box

[MarkReeve87]

Got it fixed 

[oldfella]

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@MarkReeve87 wrote:

Got it fixed 

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How @MarkReeve87 ?

[RebeccaC1]

1. How?

[Dotty62]

My multi room box keeps saying technical fault please try later 

[Dotty62]

My sky multi room box keeps saying technical fault please try again later.... I have turned box off and reset but still saying the same 

[Tuckmill54]

No satellite connection

[Daniel0210]

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@Tuckmill54 wrote:

No satellite connection

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@Tuckmill54 

Are you seeing a No satellite signal message on the screen? If it displays no satellite signal take a look at the troubleshooting here
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. Just to make you aware, if you’re on a communal dish system in the UK you’ll have to contact your landlord or building management company rather than Sky.

[Wendy311]

My mini box say no satellite signal. But my sky q box working 

[Laing1]

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@Wendy311 wrote:

My mini box say no satellite signal. But my sky q box working 

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@Wendy311 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

rebooting your mini box