Mr102 error every night

[Helz79]

Help.  I am getting the mr102 error on my mini box every night.  

i fix the error by resetting the network and rejoining and it works.  Then the next day i have the same error.  

any idea what can be causing this as its becoming frustrating 

[Lisa-P1987]

Hi there @Helz79 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Belgarn]

I have exactly the same problem. Every day I have to go through all the reset sequence to refresh the Sky Q mini box. I can get it reconnected each time but is an absolute pain to do every day. I've done a reset on my main box, reset the network settings and also taken the mini out of Eco mode. Yet to see if this last option makes any difference.

[Helz79]

Hi

For the last three nights i have been having the same issue again.  Mr102 on my mini box.  Ive rest my router, both boxes etc. but still having same issue.

[Belgarn]

Since taking the mini out of Eco mode, the problem seems to have gone away