Lost satalite signal

[baz.rich5424]

My dish requires replacing due to age and we've lost connectivity. I've arranged an engineer but now I've lost all sky functions. Is this because the box has no signal?  Surely I should still be able to watch recordings or on demand? 

[PandJ2020]

Unfortunately not.  The satellite provides a 'keep alive' signal and your box will stop working - it may take days or weeks...

[oldfella]

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@baz.rich5424 wrote:

My dish requires replacing due to age and we've lost connectivity. I've arranged an engineer but now I've lost all sky functions. Is this because the box has no signal?  Surely I should still be able to watch recordings or on demand? 

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Hi @baz.rich5424 

Afraid a Q box will cease to function without a Satellite signal after a period of time as it needs a periodic communication with Sky via satellite.