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Discussion topic: Moving house

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This message was authored by: Phil123

Message posted on ‎19 Aug 2024 10:48 AM

Moving house

When I click the option to move house it says I need to be the primary account holder. I AM the primary account holder. Chatbot is totally useless and sends me roung in circles Don't know what to do.

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Avatar for oldfella
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This message was authored by: oldfella

Message posted on ‎19 Aug 2024 10:56 AM

Re: Moving house

Posted by a Superuser, not a Sky employee. Find out more
@Phil123 wrote:

When I click the option to move house it says I need to be the primary account holder. I AM the primary account holder. Chatbot is totally useless and sends me roung in circles Don't know what to do.

Hi @Phil123 

Are you using the following link?

https://www.sky.com/moving-home

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