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Discussion topic: Move outside cable

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This message was authored by jackysnowdon This message was authored by: jackysnowdon

Move outside cable

Dear Team,

I had Sky fitted just over 3 years ago. 

I need to move my side gate, however when looking the cable is through the gate and I can not remove the gate with rmthe xable where it is

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Move outside cable

Posted by a Superuser, not a Sky employee. Find out more

@jackysnowdon 

Cable for what, Tv or Broadband and I'll move your post to the correct board. I've removed your duplicate thread as it's not needed.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by bob1234 This message was authored by: bob1234

Re: Move outside cable

Posted by a Superuser, not a Sky employee. Find out more

@jackysnowdonI assume this is the cable from your dish although Sky will do it their standard charge is about £65 as the dish and cable is yours you could employ an independent satellite installer to do it, but get a quote first.

This message was authored by Invisiblename This message was authored by: Invisiblename

Re: Move outside cable

Posted by a Superuser, not a Sky employee. Find out more

@jackysnowdon wrote:

Dear Team,

I had Sky fitted just over 3 years ago. 

I need to move my side gate, however when looking the cable is through the gate and I can not remove the gate with rmthe xable where it is


Would love to see a photograph of this - sounds like a very strange cable routing!

I am just another Sky customer!
jackysnowdon
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This message was authored by jackysnowdon This message was authored by: jackysnowdon

Re: Move outside cable

can 20221003_070151.jpg

This message was authored by nigea99 This message was authored by: nigea99

Re: Move outside cable

Posted by a Superuser, not a Sky employee. Find out more

hi @jackysnowdon 

 

The Image does show how you might have a problem, as the cable appears to have needed to go over the stationary part of the gate framework. 

 

As we can only see the section around the gate it is a bit difficult to tell what options you have currently for routing the cable. 

 

I guess a question that an installer might have is whether or not they can route a new cable as you wish  suitably  before you have your gate moved - maybe an option woud be live without Satellite TV between the Gate being moved (just cutting the cable after switching the box off) and an installer coming to route a new cable after the gate is moved.

It will, probably,  depend on where you think the cable can be routed

 

SKY are likely to charge - although they may not & you may be better getting a quote from an independent installer (who are more likely to work to dates around you) 

This message was authored by Invisiblename This message was authored by: Invisiblename

Re: Move outside cable

Posted by a Superuser, not a Sky employee. Find out more

@jackysnowdon wrote:

can 20221003_070151.jpg


Nice gate, but can't see where the problem is

I am just another Sky customer!
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