08 May 2024 04:25 PM
During watching apps such ss netflix my tv connected to the minibox kreps buffering. I need to hrt my connectivity chrcked
08 May 2024 07:07 PM
Posted by a Superuser, not a Sky employee. Find out more
@Gillhutcho wrote:
During watching apps such ss netflix my tv connected to the minibox kreps buffering. I need to hrt my connectivity chrcked
@Gillhutcho have you tried rebooting your router when that is up and running
reboot your main box and when that is up and running
reboot your mini box
08 May 2024 08:00 PM
Posted by a Superuser, not a Sky employee. Find out more
@Gillhutcho wrote:
During watching apps such ss netflix my tv connected to the minibox kreps buffering. I need to hrt my connectivity chrcked
Hi @Gillhutcho
try a Network Reset on the mini.
Network Reset found in mini Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.
You will be asked to press the WPS button on the main Q box (not the mini as the Network reset will start the mini WPS automatically).
If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box. If you do this make sure you press the Sky router WPS button and not the router reset button.
Failing all of the above you may need a Sky Q WiFi Booster to position midway between your main Q box and the mini and you will need to contact Sky directly.
10 May 2024 10:22 AM
I will try this.
however things seem to be weather effected so may be that i just have to put up with it!
10 May 2024 10:23 AM
Will give it a try
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