Mini box

[Marco295]

I am only able to use 1 mini box at a time. I cannot see anything @@sky to rectify this 

[Daniel0210 · Accepted solution]

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@Marco295 wrote:

I am only able to use 1 mini box at a time. 

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@Marco295 
You can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a third mini box if the first one in use is being used for a streaming app ie: Netflix or DIsney+. It’s worth mentioning that UHD content can’t be viewed on a mini box.

Be aware the original 1TB (non-UHD) Sky Q box only allows one mini to be in use. To check if you have the non UHD 1TB box check in:-
Home - Settings - System Info - Hardware Version
If it shows as 32Cxxx then you have a non UHD 1TB that only supports 1 active mini box.

All 2TBs and the UHD/HDR 1TB permit two mini boxes. Each mini box which is loaned to you may be subject to a one off upfront charge but you only need one Sky Q monthly Multiscreen subscription.

[Marco295]

Thank you so very much. That explains it as I only have the 1tb. Non uhd