Discussion topic: Sky Q not working
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Message posted on 04 Feb 2026 09:42 AM
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Sky Q not working
Sky Q box is showing green light as if turned on but no picture showing on TV. Box is also noisy and warm to touch. Router has all 3 lights on
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Message posted on 04 Feb 2026 04:32 PM
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Re: Sky Q not working
@Ques123 wrote:
Sky Q box is showing green light as if turned on but no picture showing on TV. Box is also noisy and warm to touch. Router has all 3 lights on
@Ques123 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
Message posted on 04 Feb 2026 04:43 PM
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Re: Sky Q not working
Hi @Ques123 I would reboot the TV as well, but first.
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