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Avatar for EYPATTY
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This message was authored by: EYPATTY

Message posted on ‎12 Mar 2025 09:48 AM

Mini box return

I am returning sky mini box in their packaging. Do I need to send the cable and plug lead they installed with it.

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Avatar for Daniel0210
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This message was authored by: Daniel0210 Answer

Message posted on ‎12 Mar 2025 12:11 PM

Re: Mini box return

Posted by a Superuser, not a Sky employee. Find out more

@EYPATTY 

Send back the damaged one. Sky won't be sending it out to anyone else. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎12 Mar 2025 10:14 AM

Re: Mini box return

Posted by a Superuser, not a Sky employee. Find out more

@EYPATTY 

If you have got these you can do if you any but I don't believe it is that important.

 

Just make sure you get and keep for at least 6 months the proof of posting.

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This message was authored by: EYPATTY

Message posted on ‎12 Mar 2025 11:49 AM

Re: Mini box return

Thanks for that. Forgot to say have I to return the remote as well. Could do with keeping it as the main one is cracked and taped up.

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Superuser
This message was authored by: Daniel0210 Answer

Message posted on ‎12 Mar 2025 12:11 PM

Re: Mini box return

Posted by a Superuser, not a Sky employee. Find out more

@EYPATTY 

Send back the damaged one. Sky won't be sending it out to anyone else. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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