Mini box order

[catering]

 i spoke to someone by txt ? about my broken mini box on friday ? they assured me a new mini box will be delivered today but looking at orders for sky it hasn't been ordered ? now that's now a week now  without a mini box for my grandaughter bedroom that i'm paying a lot of money and to go out and buy her a fire stick with money i haven't got .. i'm so fed up being fobbed off ...

[Brill+Gill]

Hi @catering, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141