Having had access to HBO Max up to last week without any issue, I cannot now access any of it exceot TNT Sports which is paid for via BT. Called my husband ran through everything, all set up Sky's side (says already have access). Spent 30 mins on the phone, still not fixed, said would run software update and arranged to ring him back today to continue call. Still the same, rang him back but wouldn't speak to him, even though he had access to app and arranged to speak to him. Said needed 'phone password'. No matter ehat he said just kept repeaying same line and eventually hung up. Still have no access, says need to set up via Sky which it is, and no idea what is happening with our case/complaint. Anyone else having similar issues?
