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Discussion topic: Screen is dark
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This message was authored by: HollyHB
Message posted on 20 Jul 2026 09:22 AM
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Screen is dark
When I try to connect my sky Q box it sometimes works fine but then the screen will go really dark for no reason and we can't see the picture. The sound will also sometimes randomly stop working but I have no idea why.
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This message was authored by: Brill+Gill
Posted by a Sky employee
Message posted on 21 Jul 2026 08:37 AM
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Re: Screen is dark
Hi @HollyHB, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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