0

Discussion topic: Screen is dark

Reply
This message was authored by: HollyHB

Screen is dark

When I try to connect my sky Q box it sometimes works fine but then the screen will go really dark for no reason and we can't see the picture. The sound will also sometimes randomly stop working but I have no idea why.
Reply

All Replies

This message was authored by: Brill+Gill

Re: Screen is dark

Posted by a Sky employee

Hi @HollyHB, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

Reply