11 May 2023 12:57 PM
11 May 2023 01:05 PM
Rodney broke it whilst you were out of the room. He's hiding from you now.
11 May 2023 01:23 PM
Posted by a Superuser, not a Sky employee. Find out morehi @Sherman10
I suggest you try a power down restart.
As the minis get their signal from the main box I suggest you also do a pwer down restart of that first
So the first thing is to restart your main SKY Q box :
Use the remote to place it into standby mode
Then remove the power to it (either switch off at mains or remove the power plug)
Wait at least 30s
Then re-apply the power & wait for it to fully restart - this may take a few minutes.
Once the main box is restarted do the same power down on the mini box.
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