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Discussion topic: Sky Q reset - data/history

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This message was authored by Anonymous This message was authored by: Anonymous

Sky Q reset - data/history

Hi everyone,

 

Is there  a way of performing a reset of our Sky Q box? Specifically, I'm wondering whether there is a quick fix to reset our viewing history/app logins/'Continue Watching'/ downloads etc. 

 

Thanks

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This message was authored by SlenderRobert This message was authored by: SlenderRobert

Re: Sky Q reset - data/history


@Anonymous wrote:

Hi everyone,

 

Is there  a way of performing a reset of our Sky Q box? Specifically, I'm wondering whether there is a quick fix to reset our viewing history/app logins/'Continue Watching'/ downloads etc. 

 

Thanks


To reset any viewing history on content viewed via the apps you'll need to log in to each service via their website, whether it's BBC iPlayer, ITVX, Ch4, Netflix, Disney+, etc, and access it there. That's the only way to remove things from your viewing history - you can't do it via the apps themselves on a Q box. 

 

For BBC iPlayer for example, you can go to this website: https://www.bbc.co.uk/iplayer/watching and the option to 'remove' sits below each programme you're watching/have watched. 

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This message was authored by Anonymous This message was authored by: Anonymous

Re: Sky Q reset - data/history

Thank you for clarifying!

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